24/7/365 Digital Signage Support

With nearly 100 support agents, and English and Spanish language support, the team boasts a best-in-class average response time of less than 30 seconds and a same day resolution rate of 75%. All support agents have gone through rigorous certification and are backed by ONELAN’s UK technical team.

As a ONELAN end user, you will have access to ONELAN’s online knowledge base and basic email support for the lifetime of your licences or product. For those requiring enhanced support that extends beyond our Basic free offering, we can provide both fixed cost and tailored support plans to meet your exact needs.

ONELAN’s Premium and Enterprise support plans provide enhanced services, telephone support, ongoing training, network check-ups and more.

ONELAN’s Support Center provides timely and professional assistance to its customers globally via three support options, outlined below.