NHS South Birmingham wanted a method for delivering messages to the patients at 65 surgeries across South Birmingham from their Head Office in Kings Norton. ONELAN Digital Signage was chosen to achieve this.
The Trust had the following key objectives for their digital signage:
ONELAN Century NTB 615s have been installed in all 65 of the doctors’ surgeries, and three ONELAN Millennium NTB 5000s have been installed in the Head Office.
The content on the Century Series 615 Net-Top-Boxes (NTBs) in each of the surgeries comprises a combination of the following:
Content can be made relevant to the day’s surgery and easily changeable at the location by the receptionists. Ad Hoc messages are also set up so the receptionist can quickly inform the patients if the surgery is on time or not.
This service gives the patients a relaxed signage system with pertinent information. There is also an override facility. If there is an incident e.g.: the recent swine flu outbreak, then HQ can override scheduled content to show the emergency content. Ad Hoc is also used to localise the layout i.e the name of the surgery etc.
The main implementation issues involved included: